The Fort Smith Convention Center plans to step up its game for 2013.
On Friday, an internal audit was released from Fort Smith City Auditor Mitzi Kimbrough that found a number of shortfalls in the operations and management of the convention center.
One standout issue that still exists, which Center Director Tim Seeberg and A&P Executive Director Claude Legris hope to change, is benchmarking.
The center now measures its past revenues and expenses against the previous year, but it does not measure performance against convention centers of comparable size throughout the United States.
For the first time in the facility’s history, that’s about to change. In early 2013, center officials plan participation in a benchmarking survey report from the International Association of Venue Managers, Inc. Click here to read the full story from our partners at TheCityWire.com.
