5NEWS HD Transition

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Due to technical upgrades at 5NEWS, an ongoing effort aimed at bringing you more high definition programming, you may experience occasional technical issues involving picture and sound. We are working diligently to keep these problems to a minimum.

However, if you do experience an issue while watching KFSM, we want to hear about it. Please forward an e-mail with a summary of the issue you encountered, as well as the time and date, to wayne.allen@kfsm.com. Or call us at (479) 783-3131 or (479) 521-1330.  We appreciate as much detail about your issue as possible:

  1. Do you subscribe to a cable or satellite service or do you receive us by antenna?
  2. What channel do you watch us on?
  3. What time did issue occur?
  4. What was exact nature of issue?

This information will help us nail-down specific issues and get them resolved.

Your help will ensure the speedy return of the highest quality, trouble free programming that you have come to expect. We apologize for the inconvenience and we are working to get these technical problems fixed.