BLOG: Texting Leads To Drop In Voice Calls and Voice Mail

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.
Courtesy: thesaleshunter.com

Courtesy: thesaleshunter.com

The advent of texting is leading to a decline in not only leaving a voice mail, but in picking up the phone and calling someone as well. An article from the New York Times cites the following statistics:

  • Voice Mail has dropped eight percent from October 2013 to April of 2014, according to Vonage.
  • Teenage texting is on the rise. A Pew report shows teen texting is up to 60 texts a day in 2011, compared to 50 in 2009. Only 14% of teens actually call a friend every day.

Etiquette experts cite many have an awkwardness and anxiety in leaving voice mails. Some are now coaching clients on how to leave a message for someone other than through texting.