For Closed Captioning concerns, please contact:
Phone: 479-783-3131
Fax: 479-783-3295
Email: closed.caption@kfsm.com

Written Closed Captioning complaints should be directed to the following:
Debby Etzkorn, Program Director, or Steve Caperton, Asst. Chief Engineer

KFSM-TV
318 North 13th Street
Fort Smith, AR 72901

KXNW-TV
4201 N. Shiloh Drive
Suite 169
Fayetteville, AR 72703

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.