Some concert-goers are complaining that the AMP’s ticket system is failing again.
Tickets went on sale Friday for the upcoming Miranda Lambert concert, but at least several people have reported getting pushed to the back of the line.
Several potential customers went to the Arkansas Music Pavilion’s Facebook page Friday morning and afternoon to complain they were again getting bumped from the online queue while trying to get tickets to the Lambert concert.
At least dozens of customers who were in line on the AMP’s website for tickets last Friday also reported getting pushed back in the online queue several hundred places, with many saying they lost out on tickets to the AMP’s opening concert with Blake Shelton, scheduled for June 7. The Arkansas Music Pavilion uses an online queue to determine concert-goers place in line in order to distribute tickets in a first come-first go basis.
Walton Arts Center officials told customers they regretted the error last Friday and that they believed they had fixed the system by the end of the day. The Shelton concert sold out within a few hours.
Some prospective ticketholders said on the AMP’s Facebook page on Friday that they were again pushed back several hundred places and left the online system empty-handed. One woman reported falling back from 50th in the queue to 1,295th. Another woman said they kept pushing the “buy tickets” button for 45 minutes without any results.
Several others on the page reported problems, while many reported no problems with the online system in retrieving tickets. Those who called for tickets or retrieved them from the AMP box office also reported no problems.
Missy Barnes purchased tickets last Friday to the Shelton concert, but not before getting suddenly bumped to the back of the line. Her efforts recovered, though, and she did receive tickets.
Barnes told 5NEWS she also tried Friday for tickets to the Lambert concert, but she and her friends were unable to get the Walton Arts Center website to respond to their clicks. She eventually was able to buy tickets from a third-party website after a three-and-a-half hour wait, she said.
The Shelton concert will commemorate the opening of the AMP’s new location in Rogers. WAC officials chose earlier this year to move the venue from Fayetteville in an $11 million project.
The Lambert concert is scheduled for July 12.
