City Pays Out $25K After Sewage Flows Into Couple’s Basement

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

City leaders on Tuesday night voted to pay out more than $25,000 to a Fayetteville couple whose basement was flooded by a city sewer line.

The city’s sewer water flowed into the basement of Stephen and Bonnie Turner on April 5 after the sewer main backed up because of blockage. The blockage was caused by roots in the sewer main on Hillcrest Avenue, according to a Fayetteville City Council memo.

The City Council voted unanimously 7-0 at its regular meeting Tuesday night to approve the settlement amount of $25,552.15 reached with the Turners for damage done to their home at 1532 Hillcrest Avenue.

“Sewer poppers were previously installed by the city in the residential clean out, but due to the grade of the basement were ineffective,” the city memo states. The Turners’ basement is at or below the grade of the sewer main, according to the memo.

Bonnie Turner contacted the city about the wastewater issue after the incident and later reached a settlement.


  • Mark Smith

    $25 grand no way pays for the damage that was done. While it may look clean, a hygienist (environmental scientist) needs to test the residence. Qms and floors have to be completely removed and soaked in bleach for weeks before rebuild can even be considered. I lost a house to mold infestation and also had a sewer backup in my home in Colorado so I know what I am talking about. Don’t sign anything *get an attorney and file a claim with the cities insurance company

  • florence

    I agree with you Mark. At least they got $25K. Same thing happened in Greenwood a few years back and they got $500

Comments are closed.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.