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City of Bella Vista investigating possible cybersecurity attack, offices closed

The city said its IT team shut all systems down out of precaution after discovering "suspicious activity" Sunday night.

BELLA VISTA, Ark. — Bella Vista's city offices closed down early on Monday, Aug. 19, due to a city-wide network issue that knocked out internet and phone connections.

City officials said they are now investigating a possible cyberattack on its network. 

The city said its IT team shut all systems down out of precaution after discovering "suspicious activity" Sunday night. On Monday, the city reached out to the Arkansas Municipal League to assist with the investigation.

Offices were closed on Tuesday, Aug. 20, and will continue to be closed on Wednesday, Aug. 21. The closure impacts city hall, the Bella Vista Public Library, and the Bella Vista Street Department office, but the city's police and fire departments can still be reached through the non-emergency line at (479) 855-3771, or via 911.

The rest of the city employees will be working remotely. Business will be conducted online and via email.

On Thursday, the city said offices will remain closed through Friday, Aug. 23.

Offices closed:

  • City Hall
  • Community Development Services
  • Bella Vista District Court
  • Bella Vista Public Library
  • Bella Vista Street Department

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