FAYETTEVILLE, Ark. — According to the City of Fayetteville's Technology Director Keith Macedo, the City is experiencing a suspected cyber incident. The exact details of the incident are unknown at this time, but Macedo says that most online/web-based municipal services have been taken offline as a proactive measure.
This includes email, online payments, inspection scheduling, and network applications, but police, fire, and 911 emergency services are reportedly not impacted by this issue.
Residents who cannot place calls to Fayetteville Police Department’s non-emergency phone line are advised to call 479-575-0258 instead.
Fayetteville’s Information Technology department states that it has "engaged all available resources and is working on the issue. Online services are anticipated to remain unavailable for several days, at minimum."
According to the City, public meetings scheduled for the week of June 12 will not have a virtual attendance option and will not be live-streamed via YouTube or telecast via local television channels. This includes a Planning Commission meeting and City Council agenda session.
Fayetteville’s public meetings calendar has been updated to reflect the change to in-person-only meetings Additionally, several meetings have been rescheduled or postponed.
Currently, phone lines for City Hall, Development Services, City Prosecutor, and District Court have been restored. Phones for additional departments should be fixed over the next few days, according to officials.
5NEWS will update this story as more information becomes available.
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