Closed captioning inquiries should be directed to the following:

Phone: (479) 783-3131

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written closed captioning complaints should be directed to the following:

Steve Caperton
Broadcast Engineer
318 N. 13th St
Fort Smith, AR 72901
Phone: (479) 785-5014

Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.